Insights & Articles

People with disability see AI's potential but don't trust it yet. With an average trust score of just 2.5 out of 5, disability communities want human oversight, immediate data deletion, and tools that work with—not instead of—real support.

How insights from people with disability helped Vodafone redesign their retail stores — turning accessibility feedback into inclusive furniture, layout, and staff confidence.

The term “lived experience” has been stretched so far it’s lost its shape. This piece explores the difference between having experiences and developing skills — and how to turn insight into real capability.

A strategic brand audit from a personal perspective. What would people say if the disability community were a brand, and how can we change the experience of engaging with us?

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An inside look at what happens during a Knowable Me interview — who’s there, what we talk about, and how your insights help shape change.

A look inside how Knowable Me designs its research questions — and why the way we ask matters just as much as what we ask.

A look behind the rebuild — why we redesigned Knowable Me, what’s new, and how it reflects the way our work and community have evolved.

Why Knowable Me shares collective insight instead of individual inspiration. And how that approach leads to more useful, inclusive outcomes for our clients.

The gap between wanting to design inclusively and knowing how to do it well is what brought Knowable Me into existence. Here's how a pile-up of small frustrations became a research company connecting lived experience with better design.